Frequently asked questions

Your referral program runs on its own. Open Referral automates everything that used to waste your time: eligibility, bonus calculation, payroll export, follow-ups. A simple setup. Zero spreadsheets after that.

If you have 50 to 3,000 employees and you're still running your referral program by hand, Open Referral is built for you. SMBs, scale-ups, growing groups: once spreadsheets start to hurt, it's the right time.

Simple for employees: they open the app, see open roles, and refer someone in 2 minutes. Simple for HR: Open Referral checks eligibility, tracks the candidate in your ATS, and calculates the bonus automatically once they're hired. All you have to do is approve.

You set it up yourself, no technical support needed. You define your rules, connect your ATS, and the program is live. No scoping meeting, no consultant, no IT team to mobilize. And if you'd rather we do it together, book a call.

Open Referral runs on a flat monthly license, with no per-employee billing. The Essential plan — the full product plus an AI Copilot you control — is $99/month. The Scale plan adds an autonomous agent that runs your program for you, plus SSO and multiple workspaces, at $399/month. Both are commitment-free. See pricing

The Copilot connects to the AI assistant you already use — Claude, ChatGPT, Gemini, Mistral, or any other MCP-compatible tool. If you already have one, you connect it with a single URL. If not, a consumer subscription (usually around $20/month) is enough to get started.

No, but you start without commitment and can stop anytime. With the Essential plan, you set up your workspace in minutes and get started on your own, no call needed. For the Scale plan, we set up your program together in a 15-minute call.

Both. Monthly if you prefer flexibility, annual if you want to save on the license. Either way: no surprise commitment, no unconsented auto-renewal.

No. No per-employee billing, no surprises at the end of the month. You pay a flat monthly license whether you have 80 or 2,000 employees. What you sign is what you pay.

Both plans give you 100% of the product. The only difference is the AI. With Essential, you connect your own assistant (Claude, ChatGPT, Gemini, Mistral, or any other MCP-compatible tool) and run your program in plain language — that's the Copilot. With Scale, an autonomous agent goes further: it triggers follow-ups and actions on its own, without you having to ask. Scale also adds SSO and multiple workspaces. See pricing →

You add Open Referral as a connector in the AI assistant you already use: paste one URL, authorize a key, that's it. From there you run everything in plain language — it coaches you, analyzes your data, and drafts your comms. You stay in control: it proposes, you approve and send.

That's exactly why we built it. You define your rules once (seniority, contract type, eligible roles…), and Open Referral checks every referral without you thinking about it. No more manual "are they eligible?" checks.

You define the scale once (fixed amount, or variable by role or seniority…). As soon as a hire is confirmed: automatic calculation, payroll export generated, notification sent to the employee. You don't touch a thing after that.

No, and that's by design. Referring means clicking a link and filling out a form — it works perfectly from a mobile browser, no install needed. No app to install, no updates to manage.

Completely. Every program is different, and Open Referral adapts to yours. Payout timing, role-based scales, excluded roles, specific eligibility rules: everything is configurable from the dashboard, no support ticket needed.

Every month, your export file is ready: structured, clean, ready to import. Your payroll team no longer needs to chase you. You no longer need to recalculate anything.

64+ ATS platforms supported: Lever, Greenhouse, Workable, TeamTailor, Recruitee, BambooHR, Personio, and many more. There's a good chance yours is already there. Check here →

No. An API key, a copy-paste, and you're connected. No developer, no IT meeting. Our users are connected within the day.

Tell us. We prioritize integrations based on real demand. If your ATS is on our roadmap, you'll be notified as soon as it's available. In the meantime, CSV import is always an option. We won't leave you without a solution.

Direct integration is on the roadmap. In the meantime, Open Referral generates a structured file compatible with Silae, ADP, Sage, PayFit, and others. Your payroll team knows what to do with it.

In Europe. Only. GDPR-compliant servers, no transfers outside the EU. No compromise on this.

Yes, and not just on paper. Explicit consent, right to erasure, configurable retention periods, 100% EU hosting. We provide a DPA on request for your IT or DPO team.

Your HR admins, only. Employees only see their own referrals. Our team only accesses your account with your explicit authorization. Never by default.

Always. Full export from the dashboard anytime. Permanent deletion on request. If you close your account, everything is erased within 30 days. Your data belongs to you.

Through the in-app chat, or by writing to us directly. We reply within the day. No bot. No generated response. A real person who knows the product.

It's coming. In the meantime, we're available by email or call to answer all your questions. We prefer that to automated support anyway.

Yes, for those who want it. One call, we set it up together, check the rules, connect your ATS. 30 minutes and you're on your own. Most of our customers don't need it, but we'd rather it be your choice, not a requirement.